Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 630-482-3500 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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What we build, we build for life.

All of our hardwood furniture comes with a lifetime warranty (as long as you own it) against all manufacturer and material defects. If any hardware, building materials, or workmanship should fail it will be repaired to your satisfaction at no cost.

Worry free furniture.

Accidental damage and wear and tear are part of life and when they happen to your furniture don’t worry, most damage can be eliminated for a minimal fee. Since we built and finished your furniture in the first place there is no one more qualified to execute any repairs. Solid hardwood is uniquely suited for repairs. A qualified, experienced woodworker can sand down & smooth out surface or finish blemishes. They can fill and eliminate deeper gouges that extend through the finish into the wood. They can even cut out & replace bad boards or sections of wood that have been severely abused, bringing your furniture back to like new condition!

Product Care

  • No special care is required to enjoy many years of beauty from your solid wood furniture!
  • Style must fit your life & space. To achieve this we employ simple lines and elements to create the perfect balance of elegance, strength, scale, and presence in each piece of Unplugged Furniture. Our designs tend towards Mission, Shaker, and Transitional styles.
  • A damp cloth or a damp cloth with a mild soap are all that is required for day to day cleaning. (Paper towels are not recommended for cleaning as they will cause the finish to become shiny over time.)
  • Because our finish is one of the industry’s most durable and easily maintained, polishing and waxing are not required.

Precautions

All of our hardwood furniture comes with a lifetime warranty (as long as you own it) against all manufacturer and material defects. If any hardware, building materials, or workmanship should fail it will be repaired to your satisfaction at no cost.

  • Sliding rough items like keys and plates with rough un-glazed bottoms can scratch the finish.
  • Cleaners with scouring powder should be avoided as they will scratch the surface, the same applies to scouring pads.
  • Care should be taken to avoid dropping metal or other hard objects onto solid wood surfaces, as it can dent no matter how hard the wood species.
  • Spills, including nail polish remover, should be cleaned up right away.
  • Ink and Dye can transfer from wet paper into the finish if left in contact with your furniture’s surface.
  • As a general rule of thumb objects that are too hot to hold in the palm of your hand, should not be put directly on to the furniture. A hot pad should be used to avoid damaging the finish.
  • Our furniture will always give your family years of functionality, and with a minimal amount of care it will maintain its original beauty.

Warranty links to our (non-Amish) trusted brands